ADVANCEMENT SYSTEM EMAILS

If you would like to send an alumni/donor email through the Division of Advancement’s system, please follow the following guidelines:

Get Started

If you need a graphic created, submit a ticket request to Creative Services. Note that the design and creative approval process generally takes 2-3 weeks.
Submit your email list request to FAU’s Advancement Services. Note that the turnaround time is approximately 1-2 weeks.
If FAU’s Creative Services team did not create the email graphic, prior written approval of the graphic is required from FAU’s Art Director Crystal Bacchus.

Email requests must be submitted at least 10 business days before your requested send date.
The Advancement email calendar is filled on a first come, first served basis.
Submitting an email request does not guarantee that your requested send date is available.
If your requested send date is unavailable, you will be notified and provided with an alternative date.
Final text and/or graphics must be submitted with the email request.
The Division of Public Affairs does not provide proofreading/editing services. You are responsible for checking all of the text (spelling, phone numbers, websites, etc.) and ensuring that it follows FAU Editorial Standards.
Approved graphics should be sent as a JPEG file under 300 KB (PDF files are not acceptable)

The designated contact person will receive a maximum of two test messages.
Your written approval of the test message is required before an email can be sent out.
Your email must be approved and scheduled in the system a minimum of 48 hours prior to your send date.
A maximum of two emails – one original and one reminder – will be sent for any event.

Questions should be directed to Amy Butler.